How do I report suspected abuse or neglect of an older adult in Niagara County?
Short answer: Contact the Niagara County Department of Social Services' Adult Protective Services unit directly, or use the statewide New York abuse-reporting line at 1-844-697-3505 (8:30am-8pm, NY only). Call 911 if someone is in immediate danger.
Niagara County administers its own Adult Protective Services program locally, the same way Erie County does — both operate under the state-level oversight of the Office of Children and Family Services' Bureau of Adult Services, but intake happens through the county Department of Social Services rather than a single statewide office. If you're not sure which county has jurisdiction (relevant for families near the Erie/Niagara line, such as North Tonawanda or Grand Island), the statewide line can direct your report to the correct county, or you can call either county's DSS main number and ask to be connected to Adult Protective Services.
